HireScores.com, a website which rates agencies, reported that despite the best efforts of the recruitment industry to improve its reputation 73 per cent of people who were asked if they had ever felt lied to by an agency about a role replied yes.

Nearly nine out of ten of people surveyed felt the recruitment industry should do more to increase its transparency and 56 per cent felt that they had been pressured into going for a role by an agency.

Eight out of ten admitted that they preferred to go direct to a company about a role rather than via an agency and just over 70 per cent felt that online job boards and forums made the recruitment process easier.

Lisette Howlett of HireScores.com said: “The results make for worrying reading for the recruitment agency industry especially the fact that so many people feel that they were pressured into going for a role.

“It is not all doom and gloom for the industry though as 85 per cent of people said that they are willing and confident enough to give ‘totally honest feedback’ on agencies if the companies themselves are willing to listen and a confidential communication mechanism is set in place”.

1074 people took part in the survey.

League table
The website has developed a league table showing the top ten recruitment agencies according to people who have been through the experience to get a new job.

1 – Johnstones Unique Recruitment Solutions
2 – Parkhouse Bell Ltd
3 – Whitehall Consultants
4 – BLT (Beament Leslie Thomas)
5 – Heidrick & Struggles
6 – Seltek Consultants Ltd
7 - PSD Group
8 – Hays IT
9 – Chapple Limited
10 – Sapphire Resource Group

--
If you wish to comment on this article, please log in and use the Reply button below. Registering is free and easy.
-
Susie Hughes
The Editor © AgencyEye 2007